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- IT Service Request
IT Service Request
Kissflow helps you resolve IT-related issues and fulfil request tickets while greatly improving service delivery and efficiency
Use TemplateAbout the IT Service Request Template
The IT department of an organization enables employees to stay productive by giving them access to the IT services they require to perform efficiently. Essentially, it handles a wide range of requests such as password recovery, access to apps, provision of new hardware, purchasing and upgrading software licences, etc.
Getting Started with the IT Service Request Template
As an IT administrator, you’re searching for ways to streamline IT operations requests, provide employees access to the IT infrastructure they need to perform at a high level, and resolve IT incidents in the shortest time possible.
- Deploy your IT service request template in a matter of minutes
- Customize your request and incident management workflows with ease
- Delegate specific request tickets or incident follow-ups to team members and ensure selective access to data
- Resolve issues quickly and improve your team’s productivity with an advanced analytics module
Benefits of Using This Template
Harness the power of the cloud
Unlock the power of an elegantly designed IT service solution completely customizable to your business
An unencumbered view of work
Track and prioritize every IT request and ensure tickets are resolved satisfactorily within the stipulated time
The flexibility you need
Adopt a flexible approach to IT requests and manage ad-hoc items without losing performance or agility
Make the right decisions
Route IT requests through the right channels, gain quick approvals and make the right decisions rapidly
Seamless collaboration
Empower your teams to collaborate more efficiently and keep requestors informed of ticket status
Advanced reporting and analysis
Gain access to comprehensive dashboards that help you drive productivity and improve efficiency
