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Set up external portals to allow anyone to initiate case or process items
Allow all your customers to initiate requests on their own without needing to go through an agent
Include vendors, third party collaborators, and contract workers without increasing your license count
Set up custom inboxes that can accept and start items and requests in a process or case
Create design-friendly public-facing forms that maintain the brand experience
Block external users from seeing workflow-specific information, internal conversations, and sensitive data
Explore how you can include external users in your flows
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